Software Antrian Bank

Antrian Bank TriSoft 4 Teller dan 4 Customer Services Antrian Bank TriSoft 8 Teller dan 4 Customer Services Software Aplikasi Antrian BANK adalah software yang mengatur antrian atau software manajemen antrian.

Cakewalk mp3 activation. PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) is a conventional bank where its main client is a civil worker. The event that occured nowadays is a long line of people queuing to get their retirement fund in the beginning of the month.

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The purpose of this research is to modelling the queuing line that occured nowadays, making the improvement scenario, and determine the optimal queuing system design for retirement fund at BTPN KC Pontianak using arena. Simulation method is one of the solution of this issue that help to studying the real condition of the system with broad scope using simulated design that represented queuing model that produced by some simulation software. Arena software with sequence is used in this research. Based on the research, queuing system that occured at Bank Tabungan Negara KC Pontianak when the client lining to get their salary is a multiple channel pattern with one phase of the process and some server. At this condition, the average time that it takes for one client in the system is 3.297,38 seconds or 54,96 minutes. Based on improvement scenarios result that designed and executed with assist from arena process analyzer software, we know that the scenario that give the fastest total average time is the third scenario that had the client’s total average time in the system at 0.891 hour or 53,46 minutes atau 3207,6 seconds.

Therefore, the best improvement scenario is the third one, whereas the service duration at each teller is cutted short. Keywords– Client Queue, Simulation Model, Arena Software, Improvement Scenario.